1. Introduction
This KAMPP Payout and Commissions Policy establishes the rules applicable to the registration, validation, calculation, release, retention, and payment of commissions due to eligible coaches within the context of KAMPP’s referral and distribution program.
This policy complements the KAMPP Terms of Use and must be read together with them, with the Privacy Policy, and with any additional rules published by KAMPP.
2. Who this policy applies to
This policy applies to coaches who participate in referral, distribution, revenue share, commercial commission, or equivalent structures maintained by KAMPP, and who intend to receive amounts arising from those operations.
3. Eligibility to receive commissions
A coach’s receipt of commissions is subject to cumulative compliance with the operational, registration, tax, and documentary requirements required by KAMPP.
To be eligible for payout, the coach must:
- have a valid registration on the platform;
- participate in an eligible KAMPP commission program;
- maintain an available balance equal to or greater than the minimum payout amount;
- complete the payout registration flow;
- submit the data and documents required by KAMPP;
- have the registration approved by KAMPP’s finance team;
- comply with the tax requirements applicable to the chosen payment method.
4. Payout registration and initial validation
To request or receive commissions, the coach must complete the payout registration within the flow made available by KAMPP.
After submission of the required data and documents, the registration will remain under “under review” status for validation by KAMPP’s finance team.
The estimated review period is up to 5 (five) business days, counted from the complete and legible submission of the required documentation.
Incomplete, inconsistent, illegible, or incompatible submissions may interrupt, delay, or prevent approval of the registration until proper regularization.
5. Data and documents for payout as an individual
When the coach chooses to receive the commission as an individual, KAMPP may require, at a minimum, the following data and documents:
- full name;
- selfie;
- photo of the identification document;
- address;
- bank account details with ownership compatible with the recipient.
The coach is responsible for the truthfulness, accuracy, integrity, and legibility of the information and documents submitted in the registration process.
6. Data and documents for payout as a legal entity
When the coach chooses to receive the commission as a legal entity, KAMPP may require, at a minimum, the following data and documents:
- CNPJ;
- corporate name;
- company address;
- bank account linked to the company’s CNPJ;
- photo of the administrator’s identification document;
- administrator’s full name;
- administrator’s CPF;
- administrator’s mobile phone number;
- administrator’s date of birth;
- administrator’s selfie.
The coach declares that they have legitimacy to provide these data and to use the indicated legal entity for receiving commissions.
7. Processing, storage, and verification of information
The registration, verification, review, processing, and storage of the information and documents submitted in the payout flow will be carried out by KAMPP itself.
KAMPP may use these data and documents to:
- validate the recipient’s identity;
- verify registration consistency;
- prevent fraud, abuse, duplication, or simulation;
- confirm compatibility between ownership, bank account, and submitted documentation;
- comply with operational, tax, financial, and security requirements;
- keep audit trails of the payment process.
8. Approval, rejection, and pending registration issues
The coach’s payout registration may be:
- approved;
- kept under review;
- returned for correction;
- rejected, when there is inconsistency, irregularity, insufficient documentation, or a relevant operational impediment.
While the registration remains under review, incomplete, pending, or rejected, the coach may be temporarily prevented from withdrawing amounts, even if there is an accrued balance shown in the dashboard.
9. Formation of the commission balance
The coach’s commissions will be calculated according to the rules of the applicable commercial program and may appear in the coach dashboard in operational categories such as pending balance, balance under review, available balance, or equivalent labels adopted by KAMPP.
The mere internal record of a sale, commercial attribution, or referral does not, by itself, guarantee that the amount is already released for payout.
10. Release of balance for payout
A commission amount will only be considered available for payout after the lapse of 60 (sixty) days counted from the approved sale, provided that such sale does not become a chargeback, cancellation, reversal, refund, or equivalent event in the Apple App Store, Google Play, or another applicable channel.
Until then, amounts may remain under non-withdrawable, pending, retained, under validation, or equivalent status within KAMPP’s operational logic.
11. Minimum payout amount
The minimum payout in KAMPP is BRL 100.00 (one hundred Brazilian reais).
Amounts below this threshold will remain accumulated in the coach dashboard until the required minimum balance is reached, with no obligation on KAMPP’s part to make an early payment.
12. Tax rules for payment
12.1. Payout as a legal entity
For payout as a legal entity to be made, the coach must issue an invoice against KAMPP, with a description compatible with the app sales commission, according to the applicable operational guidelines.
Without proper issuance of the required invoice, KAMPP may retain payment until proper documentary and tax regularization.
12.2. Payout as an individual
For payout as an individual to be made, the coach must issue, as applicable:
- Nota Fiscal Avulsa (NFA-e); or
- RPA (Independent Contractor Payment Receipt)
against KAMPP, also with a description compatible with the app sales commission.
KAMPP may require the tax document or equivalent document it deems operationally appropriate for the payment model adopted, subject to applicable law.
13. Bank account and coach responsibility
The coach is solely responsible for correctly informing the bank account details used to receive commissions.
The coach is also responsible for ensuring that:
- the informed account is able to receive transfers;
- account ownership is compatible with the chosen payout mode;
- the submitted data are correct and up to date;
- the submitted documentation matches the indicated recipient.
KAMPP is not responsible for delays, failures, returned transfers, or impossibility of payment resulting from registration error, documentary inconsistency, ownership mismatch, or incorrect banking information provided by the coach.
14. Blocking, retention, and reversal
The events of blocking, retention, review, offsetting, suspension, cancellation, or reversal of commissions follow the logic set forth in the KAMPP Terms of Use and may be applied, including, in cases of:
- fraud or reasonable suspicion of fraud;
- abuse of the program;
- improper self-referral;
- duplicate accounts;
- simulated registration or conversion;
- abusive cancellation;
- reversal, chargeback, or refund;
- registration or documentary inconsistency;
- violation of program rules or the Terms of Use;
- risk to the commercial, technical, reputational, or financial integrity of the operation.
KAMPP may keep amounts retained for as long as the verification necessary to assess the specific case lasts.
15. No vested right to immediate payout
The existence of a dashboard balance, the referral history, participation in a commercial campaign, or the expectation of payment does not create a vested right to immediate, automatic, or unrestricted payout outside the conditions set forth in this policy, in the Terms of Use, and in the rules of the applicable program.
16. Updates to this policy
KAMPP may update this Payout and Commissions Policy at any time to reflect operational, tax, commercial, documentary, technological, regulatory, or anti-fraud changes.
When the changes are relevant, KAMPP may communicate coaches through available channels, including dashboard, email, official pages, or internal product flows.
17. Support channel
Questions about registration, document review, eligibility, balance, release of amounts, tax rules, and commission payments may be sent to:
18. Final note
This policy complements the Terms of Use, the Privacy Policy, and the rules of KAMPP’s commercial programs.
In the event of conflict between this policy and a specific agreement entered into between KAMPP and a given coach, the rules of the specific instrument may prevail, to the extent applicable.